Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Viralinx LLC, a Wyoming limited liability company (“Viralinx”, “we”, “us”, “RISR”). They cover RISR: the RISR Studio apps for iPhone, iPad, Mac, Windows and Android, the risr.app website, and RISR's online services (your account, cloud storage and sync, sharing, the Assistant and AI credits, and remote access) (together, the “Service”). The software itself is licensed to you under our End User License Agreement (“EULA”); how we handle personal information is in our Privacy Policy.

By creating an account, buying a subscription, or using the Service, you agree to these Terms and the EULA. If you don't agree, don't use the Service.

RISR is a creative environment for building interactive instruments, tools and applications for many kinds of devices, and for making music, sound, visuals and performances with them. Some features work entirely on your device; others are online services that need an account and an internet connection. Features differ by platform, plan and app version. We may change, add or remove features, plans and what each plan includes at any time.

Free use. Some of RISR is free. Free features, allowances and limits may be limited, changed or ended at any time and come with no guarantee of availability. Some features need an active paid plan.

• You need an account for online features and for paid plans. Give accurate information and keep your sign-in details secure; you're responsible for what happens under your account.
• One person per account. Don't share your account or sign-in details. Teams, schools and studios: contact us about a Team or Enterprise license.
• You must be at least 13 years old (or older, if the law where you live sets a higher age) to create an account. If you're under the age of majority where you live, a parent or guardian must agree to these Terms for you.
• You can use RISR on your own devices. We don't set a device limit, but we may act on use that suggests an account is shared or misused.
• You can close your account at any time (section 10).

Prices. Plans, prices and what each plan includes are shown on our pricing page and in the store you buy from. Prices can differ between the website and the app stores, and by country. We may change prices and plans; a change to a subscription you already have applies from a later renewal, after we've told you (see “Price changes” below).

Where you buy decides who sells to you:

When Paddle sells to you, Paddle handles the order, payment, taxes, invoices, cancellations and refunds, and the consumer rights of the sale. Viralinx licenses the software and provides the Service. In short: the store or Paddle handles the sale and the money; we license the software and run the Service.

A plan you buy in one place works on every platform where RISR is available, once you sign in to the same account.

Subscriptions renew automatically at the end of each period until you cancel. Cancel where you bought: in your Apple ID or Google Play subscriptions, or on risr.app/account (Paddle). Cancelling stops the next renewal; your plan stays active until the end of the period you've paid for.

Early-supporter price. If you subscribe at an early-supporter price, you keep that price for the same plan for as long as your subscription renews without a break, unless the offer said otherwise. If you cancel and later subscribe again, the price at that time applies.

Price changes. If the price of a subscription you already have changes, we'll tell you in advance and you can cancel before it takes effect. In the App Store and Google Play, the store's price-change rules and consent screens apply.

Refunds. Website, Mac and Windows purchases: Paddle's refund policy applies (see our refund policy). App Store and Google Play purchases: Apple's and Google's refund processes apply; we can't issue those refunds. Refunding a subscription ends the plan and removes anything that came with it.

Your legal rights. Nothing in these Terms limits rights you have under the mandatory consumer laws of your country, including any right to withdraw from a purchase. Where those laws conflict with these Terms, those laws win.

The Assistant helps you build and edit in RISR. It can use RISR's hosted AI or an AI service you connect yourself. Access to the hosted AI may come with a plan, with AI credits, or both, with the allowances and limits shown on the pricing page and in the app.

• AI output can be wrong, incomplete or unsuitable. Check what it does before you rely on it, especially before you publish or share something. You're responsible for how you use the output.
• Don't use the Assistant to create anything unlawful or anything that breaks section 7.
• To answer you, the hosted Assistant sends your request and the project details it needs to our AI providers (see the Privacy Policy).
• Your own AI service. If you connect one, you choose it, you're responsible for your agreement with that provider and for your key, and that provider's terms apply. We're not responsible for that service.

AI credits can pay for use of the hosted Assistant.

• No cash value. Credits are a license to use the hosted Assistant, not money or property. They can't be exchanged for cash, transferred to another account, or resold.
• Complimentary credits and allowances (for example a starter credit for new accounts, or an allowance included in a plan) are a gift. We may set, change or end them, and they may have usage limits and expire.
• Purchased credits. Any expiry or limits are shown when you buy. Credits are used up as you use the Assistant; the amount each request uses depends on its size and is shown in the app.
• Refunds of credit packs. Packs bought on risr.app or in the Mac or Windows app: by buying, you ask us to make the credits available immediately, and where the law allows you lose the right to withdraw once you start using them; Paddle's refund policy applies to unused packs. App Store and Google Play: the store's refund rules apply. If a pack is refunded, its unused credits are removed.
• Changes. The hosted Assistant may be offered as a beta. We may change the models and providers, how many credits a request uses, allowances, pack sizes and prices, set usage or spending limits, or stop offering the hosted Assistant or credits. If we stop, we'll give you reasonable notice and handle unused purchased credits as the law and the store you bought from require.
• We may suspend credits used in breach of these Terms, for example by creating accounts to collect complimentary credits, or by repeatedly buying and refunding.
• We may correct credits added in error. Unused credits end when your account is closed, except where the law requires otherwise.

• Your plan includes an amount of online storage, shown on the pricing page. We may change storage amounts for future periods. If you're over the limit, you can't upload more until you free up space or upgrade.
• Items you delete go to the trash for a limited time (currently 30 days), then are permanently deleted.
• If your plan ends, files above the free allowance may be deleted 90 days after it ends. We'll email you before we delete anything.
• Keep your own copies of anything important. The Service is not a backup service, and we're not liable for lost content (section 11).

You own what you make. Everything you create with RISR (projects, recordings, music, visuals, presets, templates, apps you build, and files you upload) is yours. We claim no ownership.

What you let us do with it. You give Viralinx a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display your content only as needed to run, secure and support the features you use: saving and syncing it to your devices, sharing it the way you set up, sending it to the Assistant when you ask, helping you when you contact support, and complying with the law. This license ends when you delete the content or your account, except for copies in backups for the limited time in the Privacy Policy, and for content you've shared publicly that others already have. We don't use your content to train AI models without your permission.

Sharing.

• A public link lets anyone who has the link see or download what you shared, until you stop sharing it. Links don't expire on their own. Only share what you're allowed to share.
• When you share with a person, they can open what you shared with the access you gave.
• You're responsible for what you share and for having the rights to it.

Removing content. We may remove or disable shared content that breaks these Terms or the law, or that we receive a valid legal complaint about. To report content, including copyright infringement, email [email protected] with the link and the reason.

Feedback. If you send us ideas or feedback, we may use them freely, without owing you anything.

Don't use RISR to:

• break the law or anyone's rights, including copyright, trademark, privacy and publicity rights;
• share content that is illegal, sexually exploits children, threatens or harasses people, or promotes violence;
• distribute malware, or try to get into accounts, systems or data that aren't yours;
• interfere with the Service: overload it, get around rate or spending limits, or use automated means to access it except through features we provide (such as MCP);
• get around subscription checks, entitlements or other technical limits;
• reverse engineer, data-mine or use AI tools to copy or recreate the software, except where the law allows (see the EULA);
• use the Service, or anything you get from it, in breach of export-control or sanctions laws (see the EULA, section 12);
• resell or share access to the Service, or create accounts to collect complimentary credits.

RISR can let AI tools and other software control the app through the Model Context Protocol (MCP), and can connect to other devices on your network. When you turn these on:

• you decide which tools and devices connect, and you keep the access token secret;
• you're responsible for what connected tools and devices do with your projects and the app, as if you had done it yourself;
• we're not responsible for third-party tools you connect, or for their terms.

• The apps update through the App Store and Google Play, or through risr.app on Mac and Windows. Parts of the app's interface can also update over the internet. Some updates are needed to keep using online features.
• Paid features may need you to sign in and go online from time to time to confirm your plan, and may pause until you do.
• Online features need an internet connection and our servers. We aim to keep them running but don't promise they'll always be available, error-free, or unchanged.
• Test builds and beta features (for example TestFlight, Google Play testing, and features labelled beta) are previews. They may be unstable, change or be withdrawn, and are provided as they are.

• You can stop using RISR any time, and close your account in the app or on risr.app/account (see the Privacy Policy for what is deleted and when). Closing your account doesn't cancel an App Store or Google Play subscription; cancel it in the store.
• We may suspend or close your account, or remove access to a feature, if you materially or repeatedly break these Terms or the EULA, if the law requires it, or to protect users or the Service. Where it's practical and lawful, we'll tell you first and give you a chance to fix it. If we close your account without you having broken these Terms (for example because we stop offering the Service), we'll refund the unused part of a subscription you bought through Paddle; for App Store and Google Play subscriptions, the store's refund rules apply.
• If we close your account because you broke these Terms or the EULA, your cloud content and shared links may be deleted. Keep your own copies.
• If we stop offering the Service, we'll give you reasonable notice and a way to download your cloud content.

RISR is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement and uninterrupted operation. RISR relies on your device's hardware, sensors, audio system, network and operating system, which we don't control; performance varies.

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost data, profits or revenue, arising from the Service, even if we were told they were possible. Our total liability for any claim about the Service is limited to the greater of what you paid us in the 12 months before the claim, or 50 US dollars.

Claims about your content. To the extent the law allows, you'll cover our losses and reasonable costs, including legal fees, from third-party claims arising from your content, Your Creations (EULA section 3), or your breach of these Terms or the EULA. This doesn't apply to claims caused by RISR itself.

Nothing here limits liability that can't be limited by law (for example for death or personal injury caused by negligence, or for fraud), or your statutory consumer rights.

We may update these Terms. If a change is material, we'll tell you in advance (for example by email or in the app), and you may need to accept the new Terms to keep using online features. Changes needed for legal or security reasons, or that only cover new features, can take effect right away. If you don't agree, you can stop using the Service and cancel your subscription before the change takes effect. The date at the top shows the latest version.

These Terms are governed by the laws of the State of Wyoming and the United States, without regard to conflict-of-law rules. Disputes go to the state or federal courts in Laramie County, Wyoming, and you agree to their jurisdiction. If you're a consumer in the EU, the UK or another country whose laws give you rights that can't be waived, including the right to bring proceedings in your local courts, those rights still apply.

If part of these Terms can't be enforced, the rest still applies. Not enforcing a right isn't a waiver. You can't transfer these Terms; we may transfer them as part of a merger or sale of the business. These Terms, the EULA and the Privacy Policy are the whole agreement between you and us about the Service.

Questions about these Terms: [email protected] · support page.